Version of 10 October 2026
This policy explains how La Cave Montreux Riviera processes your personal data when you visit our website, place an order, create an account or subscribe to our newsletter. It is based on the Swiss Federal Act on Data Protection (FADP) and, where applicable, on the EU General Data Protection Regulation (GDPR).
La Cave Montreux Riviera, cooperative society
Avenue de Belmont 28, CH-1820 Montreux
Commercial register no.: CH-550.0166503-8 · VAT no.: CHE-106.604.786
For any question or request about your data: La Cave Montreux Riviera – Webmaster, info@lcmr.ch.
The website is hosted by Infomaniak Network SA, Rue Eugène-Marziano 25, 1227 Geneva (Switzerland). The connection to the website is encrypted (HTTPS).
| Situation | Data | Purpose |
|---|---|---|
| Website visit | IP address, date and time, pages viewed, type of device and browser | operation and security of the website, visitor statistics |
| Customer account | surname, first name, address, e-mail, telephone, password (encrypted), order history | management of your account and your orders |
| Order | surname, first name, company, billing and delivery addresses, e-mail, telephone, content and amount of the order | performance of the contract, delivery, invoicing, customer service |
| Payment | confirmation of payment; if you save a card: card type, last four digits and expiry date (the full number is held by the payment provider; you can delete a saved card in your account, under “Payment methods”) | collection of payment, fraud prevention |
| Contact | the information you write to us (e-mail, form, telephone) | answering your request |
| Newsletter | e-mail address, date of subscription | sending information and commercial offers (with your consent) |
We do not sell your data.
We only pass on your data to service providers who need it for the purpose concerned and who are bound by contract:
Some providers are located outside Switzerland, in particular in the United States. In that case, the disclosure is based on appropriate safeguards (standard contractual clauses or certification under the data protection framework recognised by Switzerland).
We keep your data for as long as necessary for each purpose: accounting documents (orders, invoices) for 10 years (art. 958f of the Swiss Code of Obligations); your customer account for as long as it is active, then until it is deleted on request; the newsletter until you unsubscribe; connection logs for a limited period set by the host. After these periods, your data is deleted or anonymised.
A cookie is a small file stored on your device. We use:
You can refuse or delete cookies in your browser settings; some functions of the website (basket, account) may then stop working.
If you subscribe, we use your e-mail address to send you our news and offers. The newsletter is sent by Infomaniak (Switzerland). You can unsubscribe at any time by clicking the unsubscribe link in each message, or by writing to info@lcmr.ch.
You can request: access to your data (reply within 30 days), its rectification, its erasure, the restriction of its processing, the handover or transfer of your data in a common format, or object to a processing; you can also withdraw a consent you have given at any time. Write to La Cave Montreux Riviera – Webmaster, info@lcmr.ch; we may ask for proof of identity in case of doubt. Some data must be kept despite your request (in particular for accounting purposes).
You can also contact the Federal Data Protection and Information Commissioner (FDPIC), www.edoeb.admin.ch.
We take reasonable technical and organisational measures to protect your data (encrypted connection, restricted access, Swiss host). However, no transmission over the Internet is completely secure.
The trademarks, texts, photographs, illustrations, videos and all elements of the website are protected by intellectual property law and belong to La Cave Montreux Riviera or its partners. Any reproduction or use without our written consent is prohibited. You are, however, free to link to our website.
We strive to provide an accessible and accurate website, but we do not guarantee uninterrupted operation; we may suspend access for updates. Our liability is excluded to the extent permitted by law, except in cases of intent or gross negligence. The websites we link to are the responsibility of their publishers.
Swiss law applies. The place of jurisdiction is the registered office of La Cave Montreux Riviera, subject to the mandatory places of jurisdiction provided by law for consumers.
We may amend this policy. The online version is the one in force; its date appears at the top of the page.